This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. About universal print drivers UPDs. When to use a UPD.
UPD types. Supported products. Step one: Download the driver. Step two: Extract the driver files and launch the installer. Step three: Install the driver through a network. This document also contains information about UPDs to help guide you in selecting the correct UPD type or in determining whether or not a UPD is the best choice for your product.
If you are trying to resolve a particular issue or error message, reinstalling a driver might not resolve the issue. If you are not sure, go to How to Select the Correct Print Driver c in English or search for help documents that pertain to your specific issue or error message. About universal print drivers UPDs Even if a Universal Printer Driver option s is listed, this may not be the best driver choice for your product.
Universal print drivers UPDs are print-only drivers and are not recommended for use with multifunction or all-in-one products where scanning and faxing software and drivers are needed. UPDs are 'one-size-fits-all' drivers not product-specific created to facilitate product installations typically in a commercial or business environment where there are multiple printer or product types and a series of drivers might be needed.
When to use a UPD Normally, the full solution or product-specific driver is recommended for most products when available for download at www. If the full solution or a product-specific driver is not available, you might use a UPD in one or more of the following conditions:.
When you have a print-only product. When there is no other Windows 7 driver available for your product e. When installing Windows Vista drivers in compatibility mode is not an option for your product.
When you are not already using a basic driver or do not have an In-OS driver included in your Windows 7 operating system. When printing in an enterprise or managed print server, static, or mobile print environment administrators or IT Help desks. If you are using a multifunction or all-in-one product, and there is no other driver option available, the In-OS driver included in the Windows 7 operating system is considered a better choice than UPD.
While some of the advanced software features might not be available, customers can use this driver with either the product control panel or the Scan and Fax feature in Windows. Please try again later. HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above.
HP encountered an error while trying to scan your product. Please verify your product is powered on and connected, then try again in a few minutes. Or, view all available drivers for your product below. Not sure which drivers to choose? Let HP identify any out-of-date or missing drivers and software. Check now. The list of recommended drivers for your product has not changed since the last time you visited this page.
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